🔧 Troubleshooting Center🔧 Troubleshooting Guide• 3 min read
Troubleshooting: Table PIN Error / Not Working
Resolve guest checkout PIN mismatches, verify assigned table PINs, or temporarily disable PIN enforcement.
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Step-by-Step Guide
1
Inspect Table PIN Configuration
Go to Dining & QR → QR Codes (/dashboard/tables/qr). Verify the exact 4-digit PIN assigned to the table number.
2
Ensure Printed Card Matches System PIN
Check if the physical table card on the table displays the exact same number configured in WSNexa.
3
Toggle PIN Requirement If Needed
If you want to allow orders without PINs, go to Settings → Order Security and toggle "Require Table PIN" OFF.
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