Predictable Plans for Every Venue
All plans include core table ordering, KDS, cashier POS, and team management. Start with a 14-day free trial — no credit card required.
Starter
Evaluation ReadyIdeal for independent cafes, bistros, and single-outlet restaurants.
Billed monthly in Sri Lankan Rupees • Exclusive of local taxes
- ✓1 Branch Outlet location
- ✓Up to 10 active staff accounts
- ✓Up to 50 dining tables with QR codes
- ✓Up to 250 digital menu items & modifiers
- ✓Up to 3 custom operational roles
- ✓Real-time Live Orders Queue
- ✓Waiter ordering interface
- ✓Kitchen Display System (KDS)
- ✓Cashier POS & settlement receipt printing
- ✓Standard email & ticketing support
Growth
Designed for busy restaurants, hotel dining outlets, and expanding multi-area venues.
Billed monthly in Sri Lankan Rupees • Exclusive of local taxes
- ✓Up to 3 Branch Outlet locations
- ✓Up to 40 active staff accounts
- ✓Up to 200 dining tables with QR codes
- ✓Up to 1,000 digital menu items & modifiers
- ✓Up to 15 custom operational roles
- ✓Service Area floor boundaries & zone routing
- ✓Kitchen Display System with cancellation alerts
- ✓Recipe Bill of Materials (BOM) inventory
- ✓Customer loyalty points & rewards program
- ✓Priority email & telephone support
Enterprise
Custom ScaleTailored for hotel chains, resort groups, and large-scale food service operations.
Billed monthly in Sri Lankan Rupees • Exclusive of local taxes
- ✓Base includes 5 branches & 75 staff accounts
- ✓Additional branches at LKR 3,000 / month each
- ✓Additional staff blocks (25 accounts) at LKR 2,000 / month
- ✓Unlimited dining tables & QR codes
- ✓Unlimited menu items & modifier groups
- ✓Unlimited custom operational roles & granular RBAC
- ✓Multi-department organizational hierarchy
- ✓Advanced financial, audit & cancellation analytics
- ✓Dedicated onboarding & technical account manager
- ✓Custom SLA & direct phone assistance
Try WSNexa with your team for 14 days
Explore table QR menus, waiter workflows, KDS queues, and cashier settlement with zero upfront financial commitment. If you need more time, a 7-day grace period is provided automatically.
Frequently Asked Questions
Everything you need to know about WSNexa subscription billing, currency, and cancellations.
01.How does the 14-day free evaluation trial work?
When you register a new business account on WSNexa, you automatically receive 14 days of full access to explore the platform. No credit card or upfront payment is required to start your trial. You can configure your branch, create your menu, generate QR codes, and test the kitchen and cashier workflows with your team.
02.What happens when my free trial expires?
When your 14-day trial concludes, your account enters a 7-day grace period during which operational access continues uninterrupted. After the grace period, if a subscription payment has not been settled, administrative access to your workspace is paused, while your public digital menu remains viewable in read-only mode so dining guests are not disrupted. You can reactivate anytime from your Subscription Settings.
03.In what currency are subscription fees billed?
All subscription fees are denominated and billed in Sri Lankan Rupees (LKR). Indicative rates reflect pre-commercial configurations and are exclusive of applicable government levies or statutory taxes unless explicitly stated.
04.How do I pay for my subscription?
WSNexa is currently in a pre-commercial evaluation phase. Subscription billing is coordinated directly between WSNexa and the Business Owner via direct settlement or official bank invoicing. Technical integrations for automated online payment gateways licensed in Sri Lanka are under active development and will be activated upon formal commercial release.
05.Can I upgrade, downgrade, or cancel my subscription at any time?
Yes. You can upgrade your plan at any time through Dashboard Settings → Subscription & Billing; upgraded limits take effect immediately. Downgrades take effect at the conclusion of your prepaid monthly billing period, provided your resource usage (branches, staff, tables) fits within the destination tier. You may cancel your subscription at any time without penalty.
06.What is your refund policy?
WSNexa operates an explicit dual-tier policy. For SaaS subscriptions (Tier A), initial evaluation subscriptions include a 7-calendar-day satisfaction refund window from first activation. Prepaid monthly subscription renewals are non-refundable once the billing cycle begins. Dining guest food orders (Tier B) are governed by the individual hospitality venue’s cancellation policy and the Sri Lanka Consumer Affairs Authority Act No. 9 of 2003.
Subscriptions are governed by our Subscription & Billing Policy and Refund & Cancellation Policy. Personal data is safeguarded in accordance with our Privacy Policy under the Personal Data Protection Act No. 9 of 2022 of Sri Lanka.