🪑 Service Areas, Tables & QR• 3 min read
How Customers Experience QR Ordering
Learn the customer journey: scanning the QR code, browsing categories, adding modifiers, and submitting orders.
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Step-by-Step Guide
1
Scan QR with Phone Camera
The guest opens their default phone camera or Google Lens and taps the QR banner to open the digital menu at /m/[token].
2
Browse Menu & Customize
Guests select items, choose modifier options (e.g. Spice Level, Portion Size), and add to cart.
3
Submit Order
Guest clicks Checkout, enters Table PIN if required, and submits. The order instantly routes to Waiters or Kitchen.
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