📍 Venue Profile & Customers• 2 min read
How to Monitor & Respond to Customer Reviews
Read guest feedback, star ratings, and service impressions submitted after dining checkout.
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Step-by-Step Guide
1
Open Reviews Dashboard
Navigate to Customers → Reviews (/dashboard/reviews) from the dashboard sidebar.
2
Analyze Ratings & Feedback
Filter reviews by branch, date range, or star rating to spot customer service trends.
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